Where is information quality lost at clinical level? A mixed-method study on information systems and data quality in three urban Kenyan ANC clinics.
HAHN, D., WANJALA, P., MARX, M.. Where is information quality lost at clinical level? A mixed-method study on information systems and data quality in three urban Kenyan ANC clinics. Global Health Action, North America, 6, aug. 2013. Available at: <http://www.globalhealthaction.net/index.php/gha/article/view/21424>. Date accessed: 30 Sep. 2013.
Both the methods and results of this study are interesting for health partnerships working actively on clinic-level health information systems and those with an interest in clinical data for monitoring, evaluation and learning. Methods include workplace walk-throughs, structured and in-depth interviews with staff members, and a quantitative assessment of data quality. The study found differences between computerised and paper records, several potential threats to data quality including wrong test results, missing registers, and inconsistencies in reports, limited interrogation of content or quality of reports and limited usage of data beyond individual patient care.